solutions
IT SUPPORT
CHARITIES
We provide a number of digital and IT solutions to compliment charites and non for profit businesses.
Award Winning Digital Transformation
We know from speaking with charities and non profit organisations that many are under pressure to do more with limited time, budgets, and resources. Outdated systems, manual processes, and disconnected tools can make it harder to support service users, manage donations, protect sensitive data, and keep teams working efficiently.
Whether it’s improving collaboration between staff and volunteers, reducing repetitive admin, strengthening cyber security, or moving systems to the cloud, we help charities build IT systems that are secure, reliable, and easier to manage.
As an award winning digital transformation partner, our focus is simple: technology should help charities spend less time dealing with systems and more time focusing on the people and communities they support.
That means giving teams better visibility, improving communication, reducing operational friction, and helping charities build a stronger digital foundation for long term impact and growth.
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Reliable IT Management and Support Services for Financial Services Businesses
Below is a list of services we've helped our existing financial services clients that will help your business move forward.
Managed
IT
Proactive IT support and fully managed technology solutions to keep your business secure, productive, and running smoothly.
Web Development
Modern, high performing websites and bespoke systems designed to improve efficiency and support business growth.
Phone Systems
Flexible VoIP phone systems that improve communication, support remote working, and reduce business costs.
Cyber Security
Protect your business with proactive cyber security solutions, monitoring, staff training, and compliance support.
Cloud Migration
Move your systems, files, and infrastructure to the cloud securely with minimal disruption to your business.
Co-Pilot Support
Help your team use Microsoft Copilot safely and effectively, with setup and security guidance for your business.
Compliance
Stay compliant with industry standards and cyber security requirements including Cyber Essentials and GDPR support.
Employee Monitoring
Privacy focused employee insight tools that help improve productivity, accountability, and operational visibility.
Why Managed IT Support is a MUST for Charities
Charities depend on technology to deliver services, support vulnerable people, manage donations, and keep staff and volunteers connected. When systems become unreliable, outdated, or insecure, it can create unnecessary pressure on teams and take valuable time away from the people who matter most.
With the right IT support in place, charities can reduce admin, improve communication, strengthen cyber security, and make better use of limited budgets and resources.
Before problems happen, you get:
Less downtime so staff and volunteers can stay focused on delivering support and services
Better collaboration between office teams, remote workers, and volunteers
Stronger cyber security, helping protect donor, financial, and service user data
Reliable cloud systems and modern tools that improve flexibility and accessibility
How we transformed Fish in a Bottles experience with Managed IT Support
Staircraft’s outdated systems were holding back growth and slowing operations. We rebuilt their internal systems and customer platform unlocking faster processes, better data visibility, and scalable growth.
The Results
£60m+
Revenue Supported
70%
Reduction in Manual Processes
Improved
Eficiency
Across All Departments
Unified
Platform
Integrated Multiple Systems
Takes 15 minutes ● No Obligation
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.”
Laura Seymour
Managing Director, Fish in a Bottle
Frequently asked questions
How much does managed IT support for charities cost?
The cost of managed IT support for charities depends on the size of the organisation, the number of users and devices, and the level of support required. Many charities choose flexible monthly support packages that include helpdesk support, cyber security, Microsoft 365 management, backups, and ongoing maintenance.
Charities can also benefit from discounted software licensing and nonprofit technology schemes which help reduce overall IT costs.
Can charities get discounted Microsoft 365 licences?
Yes. Eligible charities can often access discounted or donated Microsoft 365 licences through Microsoft’s nonprofit programme. This can include tools such as Outlook, Teams, SharePoint, OneDrive, and Office apps, helping charities improve communication, collaboration, and remote working while keeping costs manageable.
What IT support do charities actually need?
Most charities need reliable and proactive IT support that keeps systems secure, staff connected, and services running smoothly. This often includes helpdesk support, cyber security, cloud backups, Microsoft 365 management, device support, remote working solutions, and guidance around data protection. Many charities also benefit from long term IT planning to help them grow sustainably and make better use of technology.
What are the risks of using outdated IT systems in charities?
Outdated IT systems can increase the risk of cyber attacks, data loss, downtime, and compatibility issues. They can also slow teams down, create unnecessary admin, and make it harder for charities to work efficiently. For organisations handling donor or service user data, unsupported systems can also create compliance and security concerns.
Do charities need Cyber Essentials certification?
Cyber Essentials is not mandatory for every charity, but it is becoming increasingly important. It helps charities protect themselves against common cyber threats and demonstrates that they take cyber security seriously. Some funding bodies, local authorities, and partners may also require Cyber Essentials certification when working with charities that handle sensitive information or public sector contracts.
Ready to outsource your IT?
Book a call or get a custom quote today.
Let’s start saving you and your business time!
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