solutions
Enterprise
IT Support
We help larger organisations with IT, with our best in class helpdesk support.
Focus on strategy, not 1st line issues
Larger organisations often need teams to help manage first- and second-line support, giving IT managers and directors more time to focus on strategy and solving bigger business challenges.
At Network, we help co-manage IT for larger organisations by acting as the frontline support team. We provide support, handle day-to-day IT requests, and help reduce pressure on busy IT departments.
Our best-in-class IT support helpdesk is designed to support your business, as well as assist with IT strategy. Whether you need an extra pair of eyes on your plans or expert advice, we are here to help.
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What does our IT Support services include?
We provide trusted IT Support solutions with flexible packages, giving your business the reliable technology support it needs to stay secure and efficient.
Managed
IT
Proactive IT support and fully managed technology solutions to keep your business secure, productive, and running smoothly.
Web Development
Modern, high performing websites and bespoke systems designed to improve efficiency and support business growth.
Phone Systems
Flexible VoIP phone systems that improve communication, support remote working, and reduce business costs.
Cyber Security
Protect your business with proactive cybersecurity solutions, monitoring, staff training, and compliance support.
Cloud Migration
Move your systems, files, and infrastructure to the cloud securely with minimal disruption to your business.
Co-Pilot Support
Help your team use Microsoft Copilot safely and effectively, with setup and security guidance for your business.
Compliance
Stay compliant with industry standards and cyber security requirements including Cyber Essentials and GDPR support.
Award Winning Digital Transformation
We also provide support across the West Midlands
We’re proud to offer our services across the West Midlands and Warwickshire, providing reliable, compassionate support to local communities. Whether you’re in Birmingham, Warwick, or Leamington Spa, our team is here to help.
IT Support Birmingham
Our Birmingham IT Support keeps your business running smoothly with reliable, proactive solutions and expert local service.
IT Support Coventry
Our Coventry IT Support helps your business stay efficient and secure with dependable, proactive technology management.
IT Support Leamington
We provide Leamington businesses with reliable, proactive IT Support that improves performance and supports long-term growth.
Frequently asked questions
Can Network work alongside our internal IT team?
Yes. We support larger organisations by working as an extension of their internal IT team. We can manage frontline support, help with 1st and 2nd line issues, and reduce pressure on your in-house team so they can focus on strategy, projects, and business priorities.
How quickly will you respond to IT support requests?
We provide a responsive IT support helpdesk designed to keep your business running smoothly. Support requests can be prioritised based on urgency and impact, helping your users get the right support when they need it.
Can you support multiple sites and remote workers?
Yes. We can support users across multiple locations, offices, and remote working environments. Whether your teams are office-based, hybrid, or fully remote, we help keep them connected, secure, and productive.
How do you help protect our systems and data?
Security is built into the way we support your business. We can help with updates, monitoring, backups, user support, and practical advice to reduce risk and strengthen your IT environment.
Can you help with IT strategy as well as day-to-day support?
Yes. Alongside our IT support helpdesk, we can provide strategic guidance and expert advice. Whether you need an extra pair of eyes on your plans or support shaping your future IT roadmap, we are here to help.
Ready to outsource your IT?
Book a call or get a custom quote today.
Let’s start saving you and your business time!